List of countries to which we are currently shipping:
We send to all countries in the world that have a postal agreement with the Republic of Lithuania.
What are the possible delivery methods?
- Home delivery via the courier service of your choice
- Delivery to post offices or pick-up points is currently only available in Lithuania, Latvia and Estonia. Parcels are kept at post offices for 5 calendar days. If the parcel is not collected, it will be returned to the seller.
- Pick-up on site, Žirmūnų g. 17, Vilnius, Lithuania.
The courier may ask you to help unload parcels heavier than 31.5 kg.
When will I receive my parcel?
Once you have paid for your shopping basket, our sales staff will rush to pack your goods. Once the seller has packed and handed over the parcel to the courier service of your choice, you will receive an email with a tracking link to the email address you specified in your order. By clicking on the link, you will be able to track the journey of your parcel. If you order several items from different sellers, you will receive them in separate shipments at different times. You will be notified by SMS when your parcel reaches the post office or collection point of your choice.
Delivery price and time
Delivery price and time depends on:
- Country of delivery
- Product weight and dimensions
- Selected courier service or postal service at the time of purchase
I have received a damaged parcel, what should I do?
When you receive your parcel, please inspect the packaging. If you notice that the parcel is damaged:
- We recommend that you refuse the shipment.
- Notify the courier who delivered the parcel or the staff at the pick-up point to complete a packaging damage report.
- If you receive a damaged parcel, make sure to take photos of the damage.
If the damaged parcel is accepted and no remarks are made on the acceptance document, the parcel will be deemed to have been delivered undamaged. If you notice any damage after unpacking the parcel, please take a photo of the item and contact us [email protected]